Privacy Policy
This page explains the main categories of information CraftBox 3D may process, why that information is used, and how we approach account, session, and support-related data.
Last updated: 31 May 2026
1. Information We Collect
We may collect account details such as name, email address, account type, organization or site license information, session activity data, saved project data, and support communications.
2. How We Use Information
We use information to operate the service, authenticate users, manage sessions, store projects, support site license features, improve reliability, and respond to support or security matters.
3. Session and Security Data
To help protect accounts, CraftBox 3D may store session-related data such as activity timestamps, expiry times, IP address information, and browser user-agent details.
4. Saved Project Data
Projects you save in the platform may be stored so you can reopen and continue your work across sessions. Site license data may also be associated where relevant to organization-managed access.
5. Educational and Organization Accounts
Where accounts are managed under a site license, certain organization-related details may be processed so managers can assign seats, invite members, and administer access within their licensed environment.
6. Sharing of Information
We do not describe public sharing of personal information on this page. Information may be used with service providers or infrastructure required to operate the platform, subject to applicable obligations and safeguards.
7. Retention
We may retain account, project, and security-related information for as long as reasonably necessary to provide the service, maintain records, protect the platform, and comply with applicable legal requirements.
8. Your Choices
You can contact us regarding account information or privacy-related questions. Depending on the applicable legal framework, you may have rights relating to access, correction, deletion, or objection.
9. Policy Updates
We may update this Privacy Policy from time to time. The published version on this page reflects the latest effective revision date.
10. Contact
For privacy questions, contact info@craftbox3d.com.